Refund policy
Recommended Policy
Food Safety Policy
Due to food safety and health regulations, we cannot accept returns of cookies, lemonade, or other food and beverage items once they have been purchased and have left our stand.
Refund & Replacement Policy
If we made a mistake with your order (wrong item, missing item, incorrect flavor, etc.), please let us know before leaving or within 15 minutes of purchase. We'll gladly correct the order or provide a replacement.
Quality Guarantee
If there is a genuine quality issue (for example, a cookie is underbaked or a lemonade tastes off), let us know immediately. We may offer a replacement or refund at our discretion after reviewing the situation.
You can always contact us for any return question at squeezdnbaked@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.